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Charlottesville Water is responsible for the installation, maintenance, and repair of the City's water distribution mains, water main valves and fire hydrants, as well as the connection and disconnection of all water meters. In addition, Charlottesville Water installs and maintains water service lines from the water main to the water meter. As of 2017, there are approximately 1,047 fire hydrants, 3,366 valves and 180 miles of water mains in service for the benefit of Charlottesville residents. water conservation 

 Click here to learn about water conservation and ways to save water.




If you have found a water leak outside of your home, please contact us right away (434-970-3800 or 434-293-9164). If the leak is located in the piping between the water meter and the main, we will repair it free of charge. If the leak is located in a pipe that is on the homeowner's side of the meter, then the homeowner must contact a plumber for repair.

For information regarding Meter and Service Line Ownership, click here.

Water Quality Information

For water quality information including reports, lead concerns and water testing, please visit our water quality page. You can view the 2018 water quality report here.


Contact Information


  • Report a water leak
  • Report a water emergency
  • Install a new water meter

Contact: Utilities at (434) 970-3800 or (434) 293-9164


  • Disconnect/reconnect your water meter
  • Turn your meter on/off
  • Ask questions about billing

Contact: Utility Billing at(434) 970-3211


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