Gas Safety

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Recognizing Hazards of Natural Gas

Carbon Monoxide - As part of safe natural gas use, install carbon monoxide detectors in your home and create a family escape plan. If the alarm sounds, leave your home immediately and notify Charlottesville Gas from a neighbor's house, cell phone or building at (434) 970-3800 or (434) 293-9164

Safety Tips

  • Follow manufacturer's direction for care and use of your natural gas appliances
  • Keep combustible material away from your gas appliances
  • Keep your natural gas appliances clean
  • Teach children not to play with natural gas appliances
  • Never use your natural gas range to heat your home
  • Install fire extinguishers, smoke detectors and carbon monoxide detectors

How to Recognize Gas Leaks

  • LOOK: Blowing dirt, bubbling creeks or ponds, dry spots in moist areas or dead plants surrounded by healthy, green plants
  • LISTEN: An unusual hissing sound near gas lines or appliances
  • SMELL: Natural gas is odorless. Charlottesville Gas adds a substance called mercaptan to give gas a rotten-egg smell

Gas Leak Signs

Do You Suspect A Gas Leak?

  • LEAVE: Leave the area immediately. Do not try to find or stop the leak.
  • DON'T TOUCH: Do not smoke, use a cell phone or flashlight, turn lights or appliances on or off or operate any kind of vehicle or equipment that could create a spark.
  • CALL: Immediately call Charlottesville Utilities at (434) 970-3800 or (434) 293-9164 or 9-1-1

Call Before You Dig - It's The Law

Whether you are installing an underground dog fence, running water to an outbuilding or digging for a new mail box post, underground piping and other utilities can be damaged. When you call the toll-free number 8-1-1, all buried utility lines on your property will be professionally located so you can dig safely and prevent a potentially hazardous condition. The service is free of charge. For more information visit

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For more gas safety information click here.

Para más información de la seguridad de gas natural,  presione aqui.