City Hall will be closed to the public until at least April 12th.  Our COVID-19 resource page has City operational updates. Follow our health experts for Coronavirus updates from the Thomas Jefferson Health District's and Virginia Department of Health website.

Public Services

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The Public Service Division is responsible for maintaining streets and sidewalks, solid waste management, and servicing traffic systems.

MyCville Phone



Have you tried the MyCville App? It's an easy way to request City services or report issues. Learn more on the MyCville Resource page.




Streets and SidewalksMaintenance Worker (2)

Maintenance Issues 
To report maintenance issues related to existing street, sidewalk, and stormwater infrastructure (potholes, unrepaired utility cuts, blocked drainage structures in the public right of way) use the MyCville App, call 970-3830, or email us.

Street Paving 
View our paving schedule in the City Operations Viewer.


Solid Waste Management


Curbside Collection
Residential scheduled for weekly collection of household trash and bi-weekly collection of recyclables

Commercial collection of refuse and recyclables scheduled daily at 7am and 4pm in downtown and uptown areas of the city.

Large Item Collection
Call 970-3830 or fill out the online form to schedule a collection of large household items and/or brush/limbs. Click here for more details.

Learn more about composting services and resources.

Leaf Collection
Seasonal collection service for loose leaves.

Street Sweeping
Street Sweeping Program operates on a primary and zonal schedule, where primary City streets are cleaned at least once every week and residential streets are cleaned at least twice every year. 

Dead Animals
To report dead animals in the street use the MyCville App, call 970-3830, or fill out the online form.


Snow and Ice RemovalSnow

Winter Weather Resources
Information about the City's Winter Weather Response and removal program.

Have questions? Check out our Snow/Ice Removal FAQs


Traffic Operations

Road Block

Maintenance Issues
Maintenance related to traffic signs, meters, signals, and street markings can be reported by using the MyCville App or calling 970-336

Adopt-A-Street Program
Neighborhoods or groups interested in adopting a street for litter removal should call 970-3362. The permit form and pick-up report are required.

Traffic Infrastructure
New installations or adjustments to traffic infrastructure should be directed to Neighborhood Development Services by calling 970-3182

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