Smith Aquatic & Fitness Center Renovations
Closed: May 4 - October/November 2020
Smith Aquatic & Fitness Center will be closed from May 4 through October/November 2020 to make significant improvements to the facility’s ventilation and air distribution system. The major upgrade will help to improve the air quality of the 27,000+ square foot facility and will help maintain building and infrastructure integrity by mitigating corrosion factors that are prevalent in indoor aquatic venues. Improvements will be made pending Council approval of an estimated $1.5 million for this project for the fiscal year 2021, starting on July 1, 2020.
We apologize for this inconvenience and have listed information, questions and answers below regarding operations and alternate facility options. We have also developed a variety of customer service actions for Smith Aquatic & Fitness Center users and are outlined on our Customer Service Action Sheet. If you have questions please contact Smith Aquatic & Fitness Center at (434) 970-3072 or stop by the front desk.
General Information and Questions:
Does this closure affect any other Parks & Recreation facilities? No. The only facility closed will be Smith Aquatic & Fitness Center. All other facilities will be open with regular operating hours and Crow Pool will open as an alternative swimming option.
Crow Pool Hours:
Monday - Friday: 5:30 am - 8:00 pm
Saturday: 1:00 - 7:00 pm
Sunday: 12:00 - 6:00 pm
When will the closure occur? The closure will begin on May 4, 2020 and is expected to be complete by October/November 2020. Staff and customers will be updated on the progress and any changes in the schedule.
Will the entire facility be closed? Yes, the entire facility will be closed for these repairs.
What alternatives do customers have for fitness and/or swimming? Customers can utilize Carver Recreation Center for fitness during the closure as well as Crow Pool (indoor), Onesty Family Aquatic Center (outdoor) and Washington Park Pool (outdoor) for swimming. A new reduced daily admission rate has been developed for Crow pool. Access Passes prices have also been lowered 30% during the closure. Please refer to the Customer Service Action Sheet for details.
What about Smith swim lessons? Swim lessons will be moved to Crow pool. Customers enrolled in swim lessons will be contacted and receive detailed information regarding their class.
What about Smith birthday parties? Birthday parties will be honored though May 3. Starting May 4, pool birthday parties will only be available at Onesty Family Aquatic Center and Washington Park Pool. Non-pool birthday parties are still available at Carver Recreation Center.
What about Smith personal training? Personal training will be available at Carver Recreation Center.
Will Access Passes be extended? Access Passes will be extended by the amount listed on the Customer Service Action Sheet.
Can customers cancel their Access Pass? Customers who are not satisfied with the alternatives that have been provided may cancel their Access Pass and receive a pro-rated refund. Customers will need to fill out the cancellation form at their primary facility.
Who can customers contact regarding more information? Customers can call (434) 970-3072 or go online at www.charlottesville.org/parksandrec.