City Hall will be closed to the public until at least April 12th.  Our COVID-19 resource page has City operational updates. Follow our health experts for Coronavirus updates from the Thomas Jefferson Health District's and Virginia Department of Health website.

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Charlottesville Office of Communications
Brian Wheeler, Director of Communications

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The Latest Coronavirus Information for the City of Charlottesville

Post Date:03/17/2020 5:44 PM
City Seal
Media Contact
Brian Wheeler
Director of Communications
March 17, 2020

The Latest Coronavirus Information for the City of Charlottesville

CHARLOTTESVILLE, VA - In an effort to contain and mitigate the Coronavirus, the City of Charlottesville will begin operations on Wednesday, March 18, 2020 with only essential employees reporting to work and, with a few exceptions, City Hall facilities closed to the public. This includes the closure of offices at the City Hall Annex, Parks & Recreation, and Public Works.

This staffing plan will be in effect for at least the next two weeks and will be reevaluated on Sunday, March 29, 2020. Notice will be made to the public if this schedule should change.

The public is encouraged to use all available online and telephonic options for conducting business at City Hall. This includes using our payment drop boxes on both sides of City Hall and the drive through drop box located between the City Hall Annex and the Key Recreation Center.

Neighborhood Development Services

The Neighborhood Development Services team will be accessible to the public needing to conduct essential business with that department and through the Market Street entrance to City Hall only. The office will be open to the public from 8 a.m. -12 p.m. on Tuesdays and Thursdays (with permit intake until 11 a.m.). Customers can reach NDS at (434) 970-3182. There will be no one-on-one in person consultations at this time.

Visit this web page for a complete list of departments with altered schedules and resources (e.g. Courts, CAT, Parks & Recreation).

Charlottesville Area Transit to go Fare Free

In effort to maximize social distancing and provide an additional layer of protection for drivers, CAT will be eliminating front-door access on all buses. Access will be provided through the rear door of the buses to prevent any close interaction.

To facilitate this change, the City Manager has authorized a fare-free period during this time. These changes will remain in effect until the state of emergency ends.

Local COVID-19 Resources

The Virginia Department of Health's Thomas Jefferson Health District has opened a hotline at (434) 972-6261 which is staffed Monday through Friday from 8 a.m. to 4:30 p.m. to answer questions regarding the Coronavirus. The public can leave messages that will be returned as soon as possible. If someone is experiencing a medical emergency, they should call 911.

The City’s website homepage features a link to the Virginia Department of Health’s primary information resources on the Coronavirus.

The Thomas Jefferson Health District's primary online information resource is

Share this shortcut to reach the VDH Coronavirus website:

Mental Health Resources

New resources are available from the Community Mental Health & Wellness Coalition:

Persons with disabilities may request reasonable accommodations by contacting or (434) 970-3182.
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