City Hall will be closed to the public until at least April 12th.  Our COVID-19 resource page has City operational updates. Follow our health experts for Coronavirus updates from the Thomas Jefferson Health District's and Virginia Department of Health website.

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For media inquiries or questions regarding press releases, please contact:

Charlottesville Office of Communications
Brian Wheeler, Director of Communications

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Local Hotline Established for Coronavirus

Post Date:03/09/2020 1:11 PM
City Seal
Media Contact
Brian Wheeler
Director of Communications
March 9, 2020

Local Hotline Established for Coronavirus

Residents are encouraged to follow updates and recommendations from the Virginia Department of Health and to follow best practices for not spreading the flu

CHARLOTTESVILLE, VA -The City of Charlottesville is continuing its preparations for the Coronavirus (COVID-19) and Virginia now has three presumptive positive cases in Northern Virginia. The Virginia Department of Health's Thomas Jefferson Health District has opened a hotline at (434) 972-6261 which is staffed Monday through Friday from 8 a.m. to 4:30 p.m. to answer questions regarding the Coronavirus. The public can leave messages that will be returned as soon as possible. If someone is experiencing a medical emergency, they should call 911.

While no cases have been reported in the Charlottesville area, we are meeting weekly with our partners at the Virginia Department of Health's Thomas Jefferson Health District, Albemarle County, and the University of Virginia to ensure we are fully prepared. Should conditions warrant, additional, more frequent planning and coordination meetings will occur.

The City’s website homepage features a link to the Virginia Department of Health’s primary information resources on the Coronavirus.

Share this shortcut to reach the VDH Coronavirus website:

Besides checking the VDH website on a daily basis for timely and accurate information, the steps below will help you be personally prepared at home and at work.

Follow these rules for not spreading the flu and other respiratory illnesses (like COVID-19):

• stay home when sick,

• cover coughs and sneezes,

• avoid touching your eyes, nose or mouth,

• wash your hands often (see below), and

• routinely clean frequently touched surfaces.

Again, you and your children should stay home if you are sick. When it comes to hand cleaning, wash your hands with soap and water for at least 20 seconds or clean them often with an alcohol-based hand sanitizer that contains at least 60-95 percent alcohol.

Visit the CDC’s coughing and sneezing etiquette and clean hands web pages for more information.

As the Thomas Jefferson Health District makes additional information available, the City of Charlottesville will share any additional precautionary measures with the community through media releases, our website, and via social media.

Persons with disabilities may request reasonable accommodations by contacting or (434) 970-3182.
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