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Charlottesville Office of Communications
Brian Wheeler, Director of Communications
434-970-3129
wheelerb@charlottesville.org

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City gas outage update as of 11 a.m. Tuesday Nov. 5

Post Date:11/05/2019 11:30 AM
City Seal
Media Contact
Brian Wheeler
Director of Communications
434-970-3129
FOR IMMEDIATE RELEASE
November 5, 2019

City gas outage update as of 11 a.m. Tuesday Nov. 5

UPDATE AS OF 11 a.m., Tuesday, November 5

Approximately 590 City customers west of city remain without natural gas due to an overnight vehicular incident. Gas personnel have completed the shut off of all gas meters.

The City is now completing additional work on the rebuilt regulator station to prepare for it going back into service. This will ensure the necessary gas capacity for upcoming cold weather.

Starting after 3 p.m. (previously we announced 10 a.m.) the City will start contacting customers to have their gas service restored. This will require gas service technicians to go inside each home or business to restore service. Door hangers will be left at unoccupied locations. Restorations are expected to continue overnight and through Wednesday.

Customers with questions can call gas dispatch at (434) 970-3800.

The City will provide further updates as information becomes available on social media and on the city website.


UPDATE AS OF 7 a.m., Tuesday, November 5

Approximately 590 City customers west of city are without natural gas due to overnight vehicular incident. Gas personnel are busy turning off gas meters. This task should be completed by 7:30 a.m.

The regulator station has been repaired, rebuilt and is ready to be put back in service. After the meters are all off and cataloged, all gas lines will then be purged (gas term) to 100 percent gas which we anticipate should take until about 10 a.m.

After 10 a.m. the City will start lighting the customers where Gas personnel go into each household/business to restore service. We do not yet have a time estimate for restoration of service, but the City will provide updates throughout the day.

Customers with questions can call gas dispatch at (434) 970-3800.

The City will provide further updates as information becomes available on social media and on the city website.



ORIGINAL RELEASE BELOW -- Nov. 4, 2019, 10:43 p.m.

CHARLOTTESVILLE, VA - A vehicular accident near the St. Anne's-Belfield Upper School has closed Ivy Rd and disrupted the City of Charlottesville's natural gas services for all neighborhoods west of Charlottesville's city limits. Customers in portions of Albemarle will not have natural gas service this evening and City Utility workers will need to visit every residence and business to turn off gas service overnight.

Impacted neighborhoods include:

  • Boar's Head
  • Ednam Forest
  • Old Ivy Rd.
  • U-Heights
  • Farmington
  • Belair
  • Broomley Rd

The City will start repairing the natural gas regulator station overnight, however gas services are not expected to be restored until sometime tomorrow during daytime hours at the earliest. Customers will be without hot water and heat if they are powered by natural gas.

There are no precautionary measures that need to be taken at customer homes and businesses. City staff will be present overnight in all impacted neighborhoods.

The two occupants of the truck were not injured and first responders and Utility workers remain on the scene at this time.

Customers with questions can call gas dispatch at (434) 970-3800.

The City will provide further updates as information becomes available on social media and on the city website.

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Persons with disabilities may request reasonable accommodations by contacting ada@charlottesville.org or (434) 970-3182.
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