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Charlottesville Office of Communications
Brian Wheeler, Director of Communications

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City Approves VeoRide to operate under the Dockless Mobility Pilot Program

Post Date:10/31/2019 9:41 AM
City Seal
Media Contact
Brian Wheeler
Director of Communications
October 31, 2019

City Approves VeoRide to operate under the Dockless Mobility Pilot Program


CHARLOTTESVILLE, VA - The City of Charlottesville is pleased to announce a new micro mobility provider. VeoRide will be launching on November 1, 2019 with a fleet of 150 electric scooters and 50 electric bicycles.

In November 2018, the City adopted a nine-month dockless scooter and bicycle pilot program to get ahead of the electric scooter trend by putting regulations in place that limit their use.

In March 2019, the General Assembly passed HB 2752 to better define the operating regulations for these new vehicles and give localities the authority to establish regulations around scooters and electric bicycles. However, the new law allows the companies to operate at their will in the absence of any regulation staring January 1, 2020.

City Council approved an extension of the pilot program through Dec. 18, 2019 to provide for additional outreach and education, as well as the development of recommendations for ordinance changes in response to new State legislation.

More than 200,000 trips were taken on for-hire e-scooters in Charlottesville during the first nine months of the program (December 2018 through October 2019) on an average fleet of 125 scooters. This indicates that dockless mobility provides a viable complement to the City’s transportation network increasing mobility options and possibly providing sustainability benefits.

Upcoming Public Hearing

At the November 18 City Council meeting, there will be a update and report on the Dockless Scooter Pilot Program. Residents will be able to comment on proposed changes to the ordinance describing where and how scooters can operate in the City of Charlottesville.

How to use the Electric Scooters and Bikes

Customers are able to use smartphones or prepaid cards to access these mobility devices via the companies app. Discounted rates are available to those who participate in any local, state, or federal assistance program. Riders are required to use the street and bike lanes and are not allowed to ride on City sidewalks. Riders must obey all safety rules and laws, including wearing a helmet if aged 14 and under.

The City urges riders to follow the directions for responsible riding and parking and also urges drivers and pedestrians to be more aware of these new transportation devices.

Riders who park their devices blocking pedestrian and ADA access can be subject to civil penalty up to $50.


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