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The City of Charlottesville has designated routes that are plowed and/or salted in order of priority. PRIMARY routes are first, followed by SECONDARY routes. The city cannot respond to individual calls until after the storm has passed and all routes have been satisfactorily cleared. Routes are designated primary or secondary based on VDOT requirements and chosen bus routes.

 snow brine truck

Public Works Dispatch: (434) 970-3800
VDOT Customer Service Center: 1-800-367-7623. For latest road conditions, call 511.

To view the snow removal routes, click on the following link: Snow Routes

*The City of Charlottesville only plows areas within the City limits. Even if you have a Charlottesville address, you may live within Albemarle County.

During a snow event, the following regulations apply:

  • If you have a driveway, use it prior to a storm. Do your best to park off the street if possible.
  • It is unavoidable that a city plow truck will deposit some snow in driveway entrances. The city will not come back to clear it. It is the resident's responsibility to clear the snow.
  • During a larger snow, the city may declare a snow emergency which will alert drivers of parking restrictions on the following streets: West Main Street, East Market Street, Water Street, East High Street and the Mall crossings at 4th Street and 2nd Street. In this event, snow will be plowed from the travel lane into the vacant parking lane. The city will then remove snow from the parking lane based on need following each snow event.
  • Unattended vehicles in travel lanes will be towed at the owner's expense.
  • Residents are required to remove snow from their sidewalk. Snow must be removed from sidewalks 24 hours after the end of a snow storm. The City Manager's office will broadcast an official stop of snow to alert residents and businesses of the expectation to shovel sidewalks.
  • Whenever possible, shovel snow behind the walk, not in the street.
  • When driving behind a plow, stay at least 70 ft. (4 car lengths) behind the maintenance vehicle so the driver can see you.
  • Be a good neighbor. The city encourages everyone to think about neighbors and friends who do not have the ability to shovel snow. Clear your sidewalk to make it safer for pedestrians. Keep fire hydrants clear of snow.
  • Please DO NOT use de-icing chemicals on new sidewalks (less than 9 months old). If needed, use sand or kitty litter to provide traction.

To view the NEW snow removal from sidewalks ordinance, click on the following link: Snow Removal Ordinance

To report a violation of the city snow removal code on a sidewalk, call 970-3182. To report a violation with snow pushed into the street, call 970-3280.

snow brine storage tanks