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The City of Charlottesville Department of Utilities is responsible for collecting wastewater, managing stormwater, distributing natural gas and providing water to our community. The department is also responsible for utility line locating through VA811, and meter reading in cooperation with the Utility Billing Office. We are committed to excellence in service to the community, the City and our neighbors.

To view an interactive map of all Capital Improvement Projects within the City, please open the City-Wide CIP Viewer.

Charlottesville Gas

Phone: (434) 970-3800

Email: gasmarketing@charlottesville.org

Facebook: www.facebook.com/flickertheflame

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Water

Phone: (434) 970-3800

Email: feedbackutilities@charlottesville.org 

Facebook: www.facebook.com/cvillewaterconservation

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Wastewater

Phone: (434) 970-3800

Email: feedbackutilities@charlottesville.org  

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Stormwater

Phone: (434)970-3864

Email: stormwater@charlottesville.org    

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*NEW* You can now view the proposed FY2019 rate report here. The utility operations overview and FY2019 at a glance are also available.

For information on VA811 services click here.

For Utility Billing information click here.

To open a new account, change the name on an account, request your service to be turned on or off, or for any account questions, please contact Utility Billing: (434) 970-3211.