Apply Online for Benefit Programs

The Charlottesville Department of Social Services is one of 120 local departments in Virginia's state-supervised, locally-administered public social services system. The Department is an agency of city government which administers federal, state, and local public assistance and social work service programs.

Our mission:

To join with the community in providing social services that meet essential needs, promote self-sufficiency, and enhance the quality of life for all residents.


The Department of Social Services is located at 120 Seventh Street, N.E., on the second floor of the City Hall Annex

Hours of operation:

Office hours are Monday-Friday, 8:00 a.m.-5:00 p.m., unless closed in observance of a city holiday.  Please click here for a list of holidays.

Benefit applications are taken daily from 8:00 a.m. to 5:00 p.m. Intake interviews are by appointment only. Please contact us to schedule an appointment.  If needed, appointments can be scheduled outside of our regular hours of operation upon request.     

Looking for information on available community resources?  The Thomas Jefferson Area United Way has created the resource guide, Where to Turn.  Please click here to view the guide online. 

The United Way has also created a quick guide for community program telephone numbers.  Please click here to view the quick guide.

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The Virginia Initiative for Employment not Welfare (VIEW) is the employment services component of the TANF Program.  VIEW provides a variety of supportive services to assist with securing employment, including assessment, training, job readiness, counseling, referral to jobs, childcare, transportation, and job follow up.  Please visit for more information about the VIEW program and available employment resources.

Please click here for a list of available food resources in the community.  

In accordance with Federal law and the U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.

To file a complaint  of discrimination, write to the USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY).

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