Registration

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Charlottesville Parks & Recreation offers 5 easy ways to register for classes, programs and services!

 

Please plan to register for classes/programs as early as possible. Many classes/programs fill up very quickly.

Online – Fast, Secure and Available 24/7. Register for classes/programs, reserve picnic shelters or renew an aquatics or golf pass all from the convenience of your own home. A credit card (Visa/MC/Discover) is required to complete the transaction. To register online, click here.

Phone(434) 970-3260. Monday – Friday: 8:00 am – 5:00 pm.  Credit card payment (Visa/MC/Discover) is required for all phone-in registrations. To expedite your registration please have the activity #’s from the catalog ready when you speak to the customer service representative.

In-Person – Registrations are taken in-person at the following locations:

  • Administration Office (501 E. Main St.) Monday-Friday: 8 am-5 pm.
  • Smith Aquatic & Fitness Center (1000-A Cherry Ave.) during normal operating hours.
  • Carver Recreation Center (233 4th St., NW) during normal operating hours.

Mail – For Mail-in registrations, please download the registration form, complete, sign, enter the credit card (Visa/MC/Discover) information requested in the application number, expiration date and 3-digit security code including the amount of payment or attach your check payment with the application and mail to:  Charlottesville Parks & Recreation, PO Box 911, Charlottesville, VA 22902.

Fax - To fax in a registration, please download the registration form, complete, sign, enter the credit card (Visa/MC/Discover) information requested in the application number, expiration date and 3-digit security code including the amount of payment and fax to (434) 970-3596.

Registration Policies

Charlottesville Parks & Recreation provides discounts for a variety of its recreational activities and programs to residents of the City of Charlottesville. Parks and Recreation routinely checks accounts for the verification of residency in the City of Charlottesville.

Notice to Participants

Participants must recognize that all programs of a physical nature involve some risk and by registering for programs of this nature, there is an assumption of the risk by the participant. Charlottesville Parks & Recreation is dedicated to providing safe facilities and equipment for all participants, as well as qualified staff. Every effort is made to ensure the safety of the participants and to provide them with first-class recreation activities, facilities and parks. In the event of a serious accident or illness, it is the policy of the City to: Contact the Charlottesville Fire Department Paramedics or Rescue Squad to perform first aid when necessary, recommend transport of the victim to a hospital, and reach each parent/guardian or relative as soon as the situation allows.

Payment Methods

Full payment for programs and services must be made at the time of registration. The City accepts cash, checks or credit cards (Visa/MasterCard/Discover) for all registration payments. Please note which form of payment is acceptable for the method of registration you choose. Checks must be made payable to City of Charlottesville.

Scholarships

Charlottesville Parks & Recreation offers scholarships to City Residents on a sliding scale.  Scholarship discounts range from 25% - 90% on a sliding scale based upon your gross annual income. Discounts are available for most, but not all Parks & Recreation programs and services. For more information or to obtain and application, please call (434) 970-3260 or click here.

Registration Confirmation

Once your registration is processed a receipt will be e-mailed or mailed to you to confirm your enrollment. If you do not receive a receipt, please call (434) 970-3260.

Waiting List Procedure

Waiting lists are a source of contact and do not guarantee class placement or telephone call back. You will be notified of vacant class space availability as cancellations and/or additional classes are made available. When you add your name to a class waiting list it does not limit you from registering for any other open class. There is no charge to be added to the waiting list.

Late Registration

Late registration will be accepted before the second class session begins. After the second session of the program, no registration will be accepted. Individuals registering late will be required to pay the total fee. Program fees will not be prorated.

Cancellation Policy

(Due to lack of enrollment)

If the program does not have a sufficient number of participants registered by 3 working days before the first session, the program may be cancelled by Parks & Recreation staff.

Program Refund Policy

1. If the program is cancelled by Parks & Recreation staff, a refund for the FULL amount will issued via the customer’s choice of refund options (see below).

2. If an individual chooses to cancel their enrollment in a program, it must be requested at least 5 days prior to the first session of the program. A refund for the FULL amount will issued via the customer’s choice of refund options (see below).  No refunds will be issued after the first session of the program.

3. Check or Credit Card Refunds will not be given if requested less than 5 days prior to the first session of the program. Instead, customers will receive a Household Credit in the amount that they paid for the program they wish to cancel from.

Refund options:

a) Household Credit- If the customer wants to have the refund posted to his/her account; a household credit will be issued. Household credits can be used towards the payment of future Parks & Recreation classes, programs, passes and facility rentals. The credit will remain on your account for 1 year from the date of issuance. Any unused credits after 1 year will be refunded via check to the address on file.

b) Check Refund- If the customer paid by cash or check and would like a check issued from the City Finance Department. A check will be issued within 3 weeks.

c) Credit Card Refund- If the customer paid by credit card, they can have the refund applied to the credit card that was used during the registration. Credits may take 3-5 business days to appear on customer’s statements after processing.

The City of Charlottesville does not refund cash.