Payment Methods

Print
Press Enter to show all options, press Tab go to next option

Payment Methods

 

City Hall
Pay at City Hall

Payments may be made at the Customer Service Counter in the Lobby of City Hall. City Hall is located at 605 East Main St. at the east end of the Downtown Mall. The office is open from Monday through Friday, 8 a.m. to 5 p.m., except legal holidays.

Cash, money orders, checks, and debit cards are accepted at the counter. Credit Cards may be used for non-tax payments such as Utility Bills.  Credit Cards are not accepted at the customer service counter for tax payments. A fee is charged for all credit card transactions for tax payments. No fee is charged for pin based debit card transactions.

Mailbox
Pay By Mail

Checks and money order payments may be mailed to:

City of Charlottesville
Treasurer's Office
P.O. Box 2854
Charlottesville, VA 22902-2854

Please do not mail cash or credit card information. U.S. Post Office postmarks, not business meter stamps, determine the timeliness of payments.

Drop Box
Drop Boxes

Checks and money order payments may be dropped 24 hours a day in the drop box beside the 6th & 7th Street Entrances of City Hall (pedestrian access only) or in the drop box located in the parking lot between the Downtown Recreation Center and the City Hall Annex (vehicular access available).

Checks and money order payments may also be dropped during business hours in the drop box located in the vestibule of the 605 East Market St. entrance to City Hall.

 Please be certain to enclose your bill stub, account number, or other description of the bill to which you would like your payment credited, as well as a return address or phone number, so that your payment may be properly credited without delay.

Pay By Phone
Pay by Phone

Credit and debit card payments for utility bills, parking tickets, personal property and real estate taxes, and the c.l.a.s.s. program may be made by phoning 1-866-660-5185. Please note that a convenience fee applies to all credit and debit card transactions for tax payments. There is a fixed rate of 2.5% added to all credit card transactions, and a flat fee of $2.25 is added to electronic check payments from a checking or savings account.

Pay On Line
Pay On-Line

Payments for utility bills, parking tickets, personal property and real estate taxes, and c.l.a.s.s. fees may be made online. Please note that a convenience fee applies to all credit and debit card transactions for tax payments. There is a fixed rate of 2.5% added to all credit card transactions, and a flat fee of $2.25 is added to electronic check payments from a checking or savings account.

Easy Pay for
Utility Bills

The Easy Pay Plan offers customers the option of paying their bills by direct debit to their bank accounts. The convenience of automatic payments saves time and money and relieves the worry of payment deadlines. If you would like to participate, please complete the Easy Pay application, and send it along with a voided check or deposit slip to P.O. Box 591, Charlottesville, VA 22902-0591. For more information about Easy Pay, feel free to contact the Utility Billing Office at (434) 970-3211 or visit their webpage on Easy Pay.

voided check

Automated Payment Plan

This service allows you to pay your personal property or real estate taxes by automatically deducting your payment from your bank account, saving you the hassle of remembering deadlines and mailing in a check. Click here to download the authorization form. Simply complete the authorization form and return it to the Treasurer's Office at your convenience.

Back to the top