City of Charlottesville Strategic Plan

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On June 19, 2017, the Charlottesville City Council adopted the FY 2018 - 2020 Strategic Plan intended to serve as an organizational roadmap for the benefit of the City's residents, businesses and visitors.

The City will use the Strategic Plan to strengthen City operations and ensure that employees are working toward common goals by managing priorities, utilizing resources, measuring and assessing results, and adjusting the organization's direction in response to a changing environment.

The preparation of the plan included a thorough evaluation process involving input from the City Council, City Manager, department heads, City staff and the expertise of Zelos, LLC.

Progress reports will be reported starting in October 2017.

City of Charlottesville Strategic Plan:

    To be one community filled with opportunity

    We provide services that promote equity and an excellent quality of life in our community


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This strategic planning process is the natural progression of the P3: Plan, Perform, Perfect initiative that staff began in 2008, which focuses on performance measures, data and department scorecards (scorecards found at

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