Home Coming Guide

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Resource Guide pic

"City of Second Chances"

This reference guide was prepared by the Dialogue on Race Re-Entry Support for Ex-Offenders Action Team.  We want you and fellow home-comers to have every opportunity to succeed in your re-entry into the community.          

To download your own copy of the 2013 Homecoming Guide Pocket Pal click  2013 DOR Pocket Pal
Cell Phone (Free) Proof of income verification needed

Assurance Wireless:

SafeLink Wireless:
1-800-Safelink (800-723-3546)

You must be receiving some form of public assistance for this phone; ask your case-worker for a referral.


The Clothing Center 
815 Bolling Avenue, Charlottesville

Low-cost, used clothing that is free with a voucher from a social service agency or church.

Goodwill Industries Thrift Shop
Two sites:
1720 Seminole Trail, Charlottesville  434-872-0171
1242 Richmond Road, Charlottesville  434-295-3967

Hours: Monday-Saturday 8am-9pm
Sunday-12 noon-6pm

Salvation Army Thrift Stores 
604 Cherry Avenue, Charlottesville

Provides used clothing, household goods, and
furnishings at minimal or no cost to those with a
demonstrated need. For a voucher call the Salvation Army Emergency Services Program at 295-4058.

Schoolhouse Thrift Shop 
1147 East Rio Road, Charlottesville

Non-profit store sells used clothing
Hours: Tues.-Fri. 10:00am-4:00pm
Sat. 10:00am-1:00pm

SPCA Rummage Store 
943 Preston Avenue, Charlottesville

Low cost used clothing and household goods
Open Tuesday-Saturday 10 am-6 pm

Dental Services

Phone ahead to determine eligibility

Charlottesville Free Clinic 
1138 Rose Hill Drive, Suite 200, Charlottesville

University of Virginia Dental Clinic
434-924-1774 or 434-243-6378

Emergency Assistance

MACAA-CARES (Coalition Assisting Residents in Emergency Situations
1025 Park Street, Charlottesville

Eligible clients can receive cash assistance one time per fiscal year (July 1 -June 30) in three main categories of need: eviction prevention, foreclosure prevention, and utility termination prevention. In addition, there is a small amount of money for Medical prescriptions.

Love, Inc. (In the Name of Christ)
198 Spotnap Road, Suite C-1, Charlottesville

Individuals in need and others on behalf of those in need contact Love, Inc. Needs include food, clothing, furniture, transportation, tutoring/mentoring, budgeting assistance, counseling and family help. Phone calls taken 10am - 3pm, Monday - Friday.



Unlike years ago, looking for a job today takes knowledge of computers and use of the Internet. Some job ads are placed in local newspapers, The Hook, C’Ville Weekly (free weekly papers) and the Daily Progress, but the majority will be found on websites.

Some useful sites include:


This area’s major employers:

University of Virginia www.virginia.edu
(look under Featured Links and click on “Jobs at UVA”)

University of Virginia Medical Center
www.healthsystem.virginia.edu (click on “Careers”)

City of Charlottesville www.charlottesville.org
(click on “Community” then “Employment”)

County of Albemarle www.albemarle.org

Job Seeker Assistance is available at:

The Virginia Workforce Center 
2211 Hydraulic Road, Suite 100, Charlottesville

Hours: 8:30am – 4:30pm Monday, Tuesday, Thursday, Friday
8:30am—7:00pm Wednesday

1. Free use of computers, telephones, fax and copy machines and paper.

2 . Limited assistance in filling out on-line applications

3. Information/access to other social services organizations

4. Free computer classes for job seekers, providing instruction on how to find a job on line.

Albemarle Career Center 
434-972-4011, ext.3617
1600 5th Street Extended, Suite A, Charlottesville

Hours: Monday - Friday 9:00am-Noon & 1:00pm– 4:00pm

1. Free use of computers, telephones, fax and copy machines and paper

2 . Limited assistance in filling out on-line applications

3. Experienced career counselors

The Haven 
112 West Market Street, Charlottesville

Fall/winter hours 7-5 every day.
Spring/summer hours Monday-Friday 7:30am – 4:30pm
Saturday 7:30am-12:00pm
Sunday 10:00am-3:00pm

1. Resume writing assistance

2. Job coaching

Jefferson-Madison Regional Library 
201 East Market Street, Charlottesville

Hours: Monday-Thursday 9:00am– 9:00pm;
Friday, Saturday 9:00am– 5:00pm
Sunday hours (during the school year)

1. 2 hour blocks for job searching on the jobs computer

2. Fees for printing and copying

3. Virginia Employment Commission available every other Thursday for career counseling

Offender Aid and Restoration (OAR)  
750 Harris Street, #207, Charlottesville

          Hours: Monday —Thursday 8:30am-4:30pm
          Friday 7:30am-3:30pm

The Re-entry Program at OAR works with people who face barriers because of their criminal records.  Their staff assist ex-offenders with job readiness skills, job strategizing, preparing for applying and interviewing with criminal  records, creating resumes and also may help with transportation during the job searching period.  The staff also work with addressing all needs and barriers faced because of criminal convictions.

Job Training, Counseling and Placement Programs

There will be eligibility requirements to meet in order to obtain assistance through these programs


Virginia Department of Rehabilitative Services
434-296-5621 Located at the Virginia Workforce Center 434-984-7630  2211 Hydraulic Road, Suite 100, Charlottesville

Helps persons with disabilities find and keep jobs and/or reach a higher level of independence in daily living.  You must attend an orientation and meet eligibility requirements before assistance can be given.  Call for time of weekly orientation.

Senior Community Service Employment Program (SCSEP)
Located at the Virginia Workforce Center
2211 Hydraulic Road, Charlottesville

SCSEP offers an employment program for individuals 55 and older who need to learn new skills to become more employable.  Paid internships (on-the-job training) with local employers are set up for those clients who meet the  eligibility requirements.


Soup Kitchens and Public Meals

The Haven  
112 West Market, Charlottesville

Monday-Saturday: Breakfast 7:00am-8:00am
Sunday lunch at 1:00pm


Salvation Army 
207 Ridge Street, Charlottesville

Monday-Friday: Breakfast 6:45am
Dinner 6:00pm
Saturday & Sunday: Breakfast 7:15am
Lunch 12:00pm
Dinner 6:00pm

Charlottesville Daily Lunches 12:00-1:00pm:

Mon.:   First United Methodist, 101 E. Jefferson St.
Tues.:  Christ Episcopal Church, 103 W. Jefferson St.
           First Baptist Church, 632 West Main(Oct-Apr)
Wed.:   First Presbyterian Church, 500 Park St
Thurs.:  Holy Comforter, 208 E. Jefferson St.
Fri.:      First Baptist Church, 735 Park Street  (1pm-2 pm)

Emergency Food Bank (EFB)  
900 Harris Street, Charlottesville

  • Call between 9:00am - noon, Monday - Friday to request food
  • Pick up food between 1:30pm - 3:30pm
  • EFB provides a three day supply of food to persons in need once a month on a self-referral basis. Thereafter by a social service referral only.
  • ID required

Holy Comforter Church 
208 East Jefferson Street, Charlottesville 

  • 10 am-noon Tuesday, Wednesday, and Friday
  • Walk-in, picture ID required  
  • USDA food, one time a month

Jefferson Park Baptist  
2505 Jefferson Park Avenue, Charlottesville

Emergency food closet open 9am-11am, Wednesdays

Belmont Baptist Church  
830 Monticello Avenue, Charlottesville

  • 10:30am-2pm Tuesday through Friday
  • Must live in Belmont/Carlton neighborhood


Now called SNAP (Supplemental Nutritional Assistance Program)  

Albemarle County  
1600 5th Street Extended,  Charlottesville

City of Charlottesville  
120 7th Street NE, City Hall Annex, Charlottesville


GED, ESL, and Computer Literacy

Albemarle County Adult Education (some fees)  
434-296-3872 ext 8

City of Charlottesville Adult Education (some fees)
Located at  the Adult Learning Center     
935-A  2nd St  SE, Charlottesville

  • Call for times and locations
  • Classes in GED , English as a Second Language, and Basic Computer Skills are available. Scholarships are available.
  • OAR also may pay tuition fees. 

Literacy Volunteers of Charlottesville/Albemarle (LVCA) 
233 4th Street NW, Charlottesville

Offers free individualized tutoring to adults who want to improve basic reading and writing skills or English  as a second  language (ESL).


Health Services

Charlottesville/Albemarle Health Department           
1138 Rose Hill Drive, Charlottesville

Offers immunizations, disease prevention in HIV/AIDS and STD’s, viral hepatitis and tuberculosis.  Provides medications for low-income, uninsured individuals with HIV/AIDS

Charlottesville Free Clinic 
1138 Rose Hill Drive Suite 200, Charlottesville

The Charlottesville Free Clinic is a health support system that provides non-emergency medical care, a pharmacy for its patients and limited dental and psychiatric services.



Aids/HIV Services Group (ASG)    
315 Tenth Street NE, Charlottesville

ASG’s client services program provides a lifeline to
people living with HIV, or, those whose life style may have exposed them to risk. Case management is provided according to federal and state standards of care. Clients have access to a food pantry, support groups, volunteer work and social opportunities, skills-building classes, housing assistance, and prevention programs.

Housing (Temporary)

Salvation Army Emergency Shelter 
207 Ridge Street, Charlottesville

Provides crisis intervention through emergency shelter.


If you did not have time to get your personal identification information together before you were released, either of these agencies will assist you in getting:

  • A copy of your birth certificate
  • Your Virginia driver’s license or a Virginia picture ID from the local Department of Motor Vehicles
  • Your replacement Social Security card

Offender Aid and Restoration 
750 Harris Street, #207 Charlottesville, VA 

Hours:  Monday— Thursday  8:30am – 4:30pm
           Friday  7:30am – 3:30pm

The Haven     
112 West Market Street
Charlottesville, VA  22902

Fall/winter hours: 7:00-5:00 every day.
Spring/summer hours:
             Monday-Friday 7:30am–4:30pm 
             Saturday  7:30am–12:00pm
             Sunday 10:00am-3:00pm  
You may need to pay minimal costs in some instances
Call ahead for details

If you want to obtain these documents on your own, here's how:

Birth certificate

To obtain an original or copy of your Virginia birth certificate:

Pick up an application at the Charlottesville/Albemarle Health Department
1138 Rose Hill Drive, PO Box 7546, Charlottesville 434-972-6200

Contact the Virginia Office of Vital Records at
(804) 662-6200 or write to Virginia Office of Vital Records, P. O. Box 1000, Richmond, VA 23218. There is a $12 fee for each birth certificate copy requested. Website: www.vdh.virginia.gov.

*If you were not born in Virginia, contact the
appropriate department in your state of birth

Picture Identification

To obtain a picture ID, visit our local:

Department of Motor Vehicles
2055 Abbey Road, Charlottesville (Pantops, Rte 250 East, CAT Bus 10)

There is a $10 fee
Phone ahead to find out what documents are needed or,
You can find a list of acceptable documents on the DMV website: www.dmv.state.va.us
NO photocopies accepted, only original documents.

Obtaining a Replacement Social Security Card

Social Security Administration Office
1470 Pantops Mountain Place, Charlottesville (CAT Bus 10)

Hours: 9:00am-3:00pm (Wed. close at noon to public) Phone ahead to determine which documents you will need to bring with you or, for more information, go to the website: http://www.socialsecurity.gov.


The Haven 
112 West Market Street, Charlottesville

Free laundry facilities.
October thru April, open 7:00am–5:00pm
April thru October, open 7:30am-4:30pm weekdays
                                 7:30am-12:00pm Saturdays
                                   10:00am-3:00pm Sundays

Legal Services Legal aid may be available at a reduced rate for people who can not afford it. If you are in need of legal advice or representation, contact:

Central Virginia Legal Aid 

Telephone intake Monday thru Thursday 9:00am-11:30 am and 1:00-2:30pm.  For emergency cases, domestic violence cases and for clients aged 60 and over, telephone intake is available,  Monday thru Friday 9:00am-5:00pm.

Legal Aid Justice Center 
1000 Preston Avenue, Suite A, Charlottesville

Hours: 8:30am - 5:00pm Monday-Friday
Se habla espanol.

Mail If you do not yet have a residence or mailing address, here are two suggestions:

The Haven
112 West Market Street, Charlottesville, VA 22902

Free postal services at front desk

U.S. Post Office, Charlottesville

Apply at the Main Street Post Office on the Downtown  Mall. Cost to purchase a small, locked mail box for 6 months is $30.

Medical Care

University of Virginia (UVa) Health System
UVA Medical Center 

434-924-3627 or 800-251-3627
1215 Lee Street, Charlottesville
 Financial assistance available

Martha Jefferson Hospital (by Hospital Referral only)
500 Martha Jefferson Drive, Charlottesville
434-654-7009 or 1-888-652-6663


The following service is by appointment only. Call 434-296-5525 to see if you are eligible.

Charlottesville Free Clinic (CFC)
1138 Rose Hill Drive, Suite 200, Charlottesville

For prescription refills call 434-961-2933
Day and evening appointments available Provides free medical care and prescription medications for uninsured adults and their families

Charlottesville/Albemarle Health Department 
1138 Rose Hill Drive, Charlottesville

Offers immunizations, disease prevention in HIV/AIDS and STD’s, viral hepatitis, and tuberculosis. Provides medications for low-income, uninsured individuals with HIV/AIDS.


Call the Department of Social Services to determine
 eligibility for Medicare. 

Medicaid pays for health and medical care such as doctor and hospital bills, prescription medicines and nursing home care. Applicants must be in one of the following categories: age 65 or older, disabled, blind, child in foster care, families with children, and pregnant women.

Charlottesville Department of Social Services 

Albemarle County Department of Social Services 

Mental Health

Region Ten Community Services Board 
504 Old Lynchburg Road, Charlottesville

Offers self-help programs, intensive substance abuse outpatient programs and community outreach program. Charges vary with income, and can be reduced or waived for very low income persons.

Charlottesville Department of Social Services                          

Albemarle County Department of Social Services                    

Mental Health of America of Charlottesville       

National Alliance of Mentally Ill (NAMI)
Blue Ridge Family Alliance 
945 Old Garth Rd.,  Charlottesville

Family Support Meetings:  First Thursday of the month : 5:30pm to 7:00pm.  A local affiliate of National Alliance for Mental Illness (NAMI). 

On Our  Own 
123 Fourth St NW, Charlottesville   

Hours:  Monday-Saturday, 12pm-7:00pm
           Closed Sunday

On Our Own provides mutual support, self-help, advocacy, education, information and referral services for individuals who acknowledge having significant problems in their lives due to mental illness and who are seeking to take responsibility for their own growth and recovery while supporting each other.

Parenting Assistance

Children Youth and Family Services 

Real Dads Program
434-296-4119 ext. 227
Support and resources for fathers who are 
incarcerated or who are coming home from
 incarceration.  Also, support for high-risk, low-income fathers.

TransParenting Program 
434-296-4118 ext. 269
One time 4 hour class designed to help families support their children during major family transitions.

Peer Support

The Haven 
112 West Market Street, Charlottesville

A Gift of Hope (Peer support for women)
Meets Thursdays,  6:00pm—8:00pm                                 

Believers and  Achievers  
434-906-9491 or 434-296-9240

Meeting Thursdays,  5:30pm
Crescent Hall 500 South 1st St., Charlottesville   

On Our Own  
123 Fourth Street NW,  Charlottesville

Hours: Monday- Saturday, 12:00pm -7:00pm 
          Sunday, Closed

Lending Hands   
Peer support for Women


Prescription Drug Assistance

United Way Thomas Jefferson Area 

To be eligible for the Prescription Relief Program you must be:  
 *Low income
 *Have no prescription drug coverage

Charlottesville Free Clinic  
          Prescriptions are available to current patients.

UVa Medical Center  
          Provides prescriptions at reduced cost. Must 
          complete a financial screening process.


Probation/Parole It is mandatory that you report to your probation/parole officer within 72 hours of your release.

Federal Probation/Parole
Federal Court House 
255 W. Main Street  # 101, Charlottesville

Hours:  Monday – Friday 8:30am – 5:00pm

State Probation/Parole  District 9 State Probation and Parole 
Western District of Virginia
750 Harris Street, Suite 202, Charlottesville

Hours:  Monday – Friday 8:15am – 5:00pm

Local Probation  (Misdemeanors and Class 5 and 6 Felonies)
Offender Aid and Restoration/OAR/Jefferson Area
Community Corrections  
750 Harris Street, Suite 207, Charlottesville

Hours:  Monday ,Tuesday, Thursday  
           8:30am– 4:30pm 
           Wednesday 8:30am – 5:30pm  
           Friday 7:30am – 2:30pm

Shelters (day)

The Haven    
112 West Market Street, Charlottesville

The Haven provides this community with a central place to receive vital services and get connected to social service providers.  Some services:  breakfast meal, short-term storage, showers, laundry facilities, computer access, living room, community garden. Referrals are available to on-site service providers offering substance abuse assessment, mental health peer support, financial literacy and counseling, legal assistance, public housing applications, resume development and job search coaching. 

They also can make referrals for overnight shelter, health advocacy, and social services such as food stamp screening.
        October - April, open 7:00am–5:00pm.
        April - October, Weekdays 7:30am–4:30pm    
                              Saturdays 7:30am– 12:00pm 
                              Sundays 10:00am to 3:00pm

Shelters (Overnight)

Salvation Army Emergency Shelter  
207 Ridge Street, Charlottesville

Provides shelter and meals for qualified individuals and families

112 West Market Street, Charlottesville

Open only late October through end of March
PACEM is a shelter of last resort.  During the shelter period, intake begins each night between 5:30 and 5:45 pm. For more information about eligibility of services contact:
Men’s Shelter Line: 434-465-1392
Women’s Shelter Line: 434-465-7521

Social Services To supplement family income, contact your local
Department of Social Services for food stamps, medical insurance and public assistance. Call for an appointment first.

Albemarle County 
1600 5th Street Extended Suite A, Charlottesville

City of Charlottesville
120 7th Street NE, City Hall Annex, Charlottesville

Substance Abuse and Recovery

Alcoholics Anonymous

Answering  service. Provides information about
meeting dates, times and places.

Charlottesville Al-Anon Family Group  

Answering  service.  An anonymous twelve-step      mutual support group for families of alcoholics and drug abusers.

Narcotics Anonymous

Twelve- step,  self-help group for recovery from drug abuse.

On Our Own
123 Fourth Street NW, Charlottesville

This group advocates for the rights of consumers of
mental health services. Provides some free services to its members

Mohr Center
1014 East Market St., Charlottesville

Provides shelter to men at risk of arrest for public   intoxication and residential substance addiction    treatment.

Region Ten Community Services Board

Offers self- help  programs, intensive substance abuse outpatient programs and a community outreach program. Charges vary with income, and can be reduced or waived for very low income persons.


General Commuter Information 
(888) 974-5500

Charlottesville Free Trolley

Operates between downtown Charlottesville and the University of Virginia area.

Charlottesville Albemarle Transit Service (CAT)     

Public bus transit to the Charlottesville/Albemarle Community offering standard and regular routes with fixed time schedules. 


Provides transportation to area citizens, serving both the general public and human service agency clients, and provides transportation to citizens with

Offender Aid and Restoration  (OAR) 

May provide free bus passes during  job seeking

University Transit Service (UTS)

Operates a bus in and around the Grounds of the
University of Virginia.

Restoring Voting and Civil Rights

Governor McDonnell has announced, effective July 15, 2013, a process for the restoration of your civil and voting rights for non-violent felons if you meet the following conditions:

  1. Completion of your sentence, probation or parole
  2. Payment of all court costs, fines, restitution, and    completion of other court-ordered conditions
  3. Have no pending felony charges

To find out if you qualify or to get more information, you can contact:

     Restoration of Rights Division  855-575-9177

     Web site


211 information logo

The Dialogue on Race does not guarantee the
accuracy of the information provided nor the existence or the continuation of any of the services described herein and specifically disclaims any responsibility for the safety or reliability of included services.  The listing of programs/services does not imply endorsement nor does omission imply lack of endorsement by the Charlottesville  Dialogue on Race.

Thanks to all of the community organizations that provided assistance with the information.