Skip to page body Home About Charlottesville Community Business Visitors Departments and Services I Want To ... Online Services

Thank you for visiting the City of Charlottesville and for reviewing our privacy policy. We will collect no personal information about you except for statistical purposes when you visit our website except where you choose to provide that information to us. We do not give, share, sell, or transfer any personal information to a third party without consent.


Usage of Cookies
A cookie is a tiny piece of text that is placed on your computer's hard drive. If your browser is set to notify you before accepting a cookie, you will receive a request for a cookie to be stored on your computer. We do not use cookies to record any personal information. Cookies may be used by some City web applications to pass needed information from one page to the next. Rejecting a cookie in these applications will render the application useless. We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that some citizens have concerns about cookies, but the benefit we both gain from their proper use is worthwhile.

We analyze user traffic patterns on our web portal from information automatically provided by your browser when you visit our site. We use the statistical information gathered to measure site and server performance and continually improve the content of our sites to better serve you. The City does not use the information automatically collected to ascertain personally identifiable information.

Information provided by you
Information volunteered by you through your filling out of our optional online feedback form is used to help us enhance our web sites, and may be shared with City of Charlottesville and contractors for that purpose. We do not sell, rent, or publish any of our visitors' personal or private information. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law. In addition, we endeavor to restrict employee access to any personal information except where necessary to perform required duties.

Links to other sites
The Web site contains hyperlinks to web sites created & maintained by organizations other than the City of Charlottesville. These links are provided for your reference and convenience only. The City of Charlottesville does not control other web sites and is not responsible for their content; nor does the City of Charlottesville's inclusion of links to such web sites imply any endorsement of the material, products, or services on the web sites or any association with their operators. Once you link to another site, you are subject to the policies of that site. The privacy policies and procedures described here do not necessarily apply to those sites as they are not under our control. We suggest contacting these sites directly for information on their data collection and distribution policies. To avoid confusion all external links will appear in a new separate browser window.

Site security
We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the site. Anyone using this Web site expressly consents to such monitoring. We have security measures in place to protect the loss, misuse and alteration of the information under our control.

 

ACCESSIBILITY STATEMENT

Thank you for visiting the City of Charlottesville web site and reviewing our accessibility statement. The pages on this site have been reviewed and revised to be accessible to individuals with disabilities. The City of Charlottesville is continually striving to meet the needs of its citizens. The design and development of the City of Charlottesville website ensures that web sites created by the City of Charlottesville serve the largest possible audience. Compliance with general accessibility principles provides an added benefit to those users with text-based browsers, low-end processors, slow modem connections and/or no multi-media capabilities on their computer. We do our best to support the following Internet browsers: Netscape and Internet Explorer versions 5 and newer. We make use of pop-up windows in various places within the City of Charlottesville site. Disabling pop-up or spawned windows may adversely affect use and or user experience of the City of Charlottesville site.

DISCLAIMER

Content
Each department within the City of Charlottesville is responsible for content relating to it.

United States and foreign copyright laws and international conventions protect the contents of the Site. You agree to abide by all copyright notices.

External Links
Some links on the Site lead to websites that are not operated by the City of Charlottesville. The City of Charlottesville does not control these websites nor do we review or control their content. The City of Charlottesville provides these links to users for convenience. The linkage does not imply an endorsement of products, services, or information, and does not imply an association between the City of Charlottesville and the operators of the linked website.

Indemnity
You agree to defend, indemnify, and hold harmless the City of Charlottesville and its employees from any and all liabilities and costs incurred by Indemnified Parties in connection with any claim arising from any breach by you of these Terms and Conditions of Use, including reasonable attorneys' fees and costs. You agree to cooperate as fully as may be reasonably possible in the defense of any such claim. The City of Charlottesville reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You in turn shall not settle any matter without the written consent of the City of Charlottesville.

Disclaimer of Warranty
You expressly understand and agree that your use of the Site, or any material available through this Site, is at your own risk. Neither the City of Charlottesville nor its employees warrant that the Site will be uninterrupted, problem-free, free of omissions, or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Site. The content and function of the Site are provided to you "as is," without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose or use, or "currentness".

Limitation of Liability
In no event will the City of Charlottesville or its employees be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of or inability to use the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any and all other damages.

Browser standards
This site is designed for optimum viewing on 800 by 600 screen resolution using Microsoft Internet Explorer, version 5 or higher. While the site can be viewed using version5, version 5.5 or higher is required to use our online applications. See below for more information.

Internet Explorer 5.5 and later
Mozilla Firefox 1.5 and later
Netscape 6.1 and later

Online applications
Our online applications are designed for these configurations:

Browser
Microsoft Internet Explorer, version 5.5 or 6.0 Browser must support 128-bit encryption JavaScript and cookies must be enabled Please be aware that our online applications are not tested in Netscape browsers.

Operating system
Our applications are tested using Windows 98 and Windows XP.

TERMS OF USE

General Terms of the Agreement
Your access to and use of the City of Charlottesville web site is subject to the following terms and conditions, as well as all applicable laws. Your access to the Site is in consideration for your agreement to these Terms and Conditions of Use, whether or not you are a registered user. By accessing, browsing, and using the Site, you accept, without limitation or qualification, these Terms and Conditions of Use. There are sections of the City of Charlottesville's website that connect you to other sites outside of the control of the City of Charlottesville. These terms and conditions apply only to those areas that are registered under the City of Charlottesville name and its agencies. Refer to the Terms of Use of those sites outside of the City of Charlottesville's control. Also see Disclaimer.

Modification of the Agreement
The City of Charlottesville maintains the right to modify these Terms and Conditions of Use without notice. However, at the discretion of the City of Charlottesville, the City of Charlottesville may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting the modification unless otherwise stated. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current Terms and Conditions of Use.

Conduct
You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:

  • Use the Site to commit a criminal offense or to encourage others to conduct that which would constitute a criminal offense or give rise to a civil liability;
  • Post or transmit any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable content;
  • Use the Site to impersonate other parties or entities;
  • Use the Site to upload any content that contains a software virus, "Trojan Horse" or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the Site or the hardware or software of any other person who accesses the Site;
  • Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship;
  • Alter, damage, or delete any content posted on the site;
  • Disrupt the normal flow of communication in any way;
  • Claim a relationship with or speak for any business, association, or other organization for which you are not authorized to claim such a relationship;
  • Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
  • Post any material that infringes or violates the intellectual property rights of another; or
  • Collect or store personal information about others.


Termination of Use
The City of Charlottesville may, in its sole discretion, terminate or suspend your access and use of this Site without notice and for any reason, including for violation of these Terms and Conditions of Use or for other conduct which the City of Charlottesville, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you are no longer authorized to access the Site, and the City of Charlottesville will use whatever means possible to enforce this termination.

Copyright
All images and text on the City of Charlottesville Web site are copyrighted by the City of Charlottesville and are protected by applicable laws. Republication or redistribution of this content, including by framing or by similar means, is expressly prohibited without the prior written consent of the City of Charlottesville. 

Contact Us
If you have any questions or concerns about the City of Charlottesville online policy for this site or its implementation or if you find incorrect information or to seek permissions that fall outside of the guidelines above, you can contact the Office of the Communication.