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Community Value in Services and Delivery

Charlottesville: A Great Place to Live for All of Our Citizens

  • A leader in innovation, environmental sustainability, and social and economic justice
  • Flexible and progressive in anticipating and responding to the needs of our citizens
  • Cultural and creative capital of Central Virginia

Smart, Citizen-Focused Government
The delivery of quality services is at the heart of Charlottesville’s social compact with its citizens. Charlottesville’s approach to customer service ensures that we have safe neighborhoods, strong schools, and a clean environment.  We continually work to employ the optimal means of delivering services, and our decisions are informed at every stage by effective communication and active citizen involvement. 


PRESS HERE for Streaming Video of the Presentation

PRESS HERE for the Entire City Council Vision Statement

PRESS HERE to take the Smart and Efficient Government Survey

PRESS HERE to take the 2007 Citizen Budget Survey

PRESS HERE for detailed City Budget Information